Taxes Not Getting Reversed After Cancellation Of Project Invoice

(Doc ID 2323855.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST

ACTUAL BEHAVIOR
---------------
Taxes not getting reversed after cancellation of project invoice provided there are more than one line in the Transaction

EXPECTED BEHAVIOR
-----------------------
All the Taxes should get reverse after cancellation of project invoice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a event
2. Generate Draft Invoice with more than one line
3. Apply GST tax, Organization, Location , Intended use and SAC code
4. Save the action
5. Approve the Draft invoice- and save
6. Release the Draft Invoice and Save
7. Run PRC Interface Invoices to Receivables
8. Run Auto invoice Import Program request.
9. AR Transaction gets created
10. Now cancel the Project Invoice
11. Autoinvoice and create the Credit memo
12. Check the Credit memo and observe that taxes are not flowing


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able reduce the customer liability .

Cause

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