GST : Tools - India Tax Details menu NOT appearing in AR Transaction Summary and Sales order Organizer form

(Doc ID 2324114.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Reported Issue
-----------------
Unable to Access Tools - India tax details menu from Transaction summary form in AR and also from Sales order - Order Organizer form.

Expected Behavior
----------------------
Even when accessing to either of the forms , tools- India Tax details should be enabled for viewing taxes .

Steps for replication
------------------------
Navigate to AR Transaction Summary form or Sales order - Order Organizer form
And on trying to access tools- India Tax details menu , this is greyed out.



Cause

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