SalesOrderServices: Unable To Successfully Execute OE_INBOUNT_INT REST WebService

(Doc ID 2324410.1)

Last updated on DECEMBER 10, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

We are trying to implement the Integrated SOA Gateway in our TEST Environment so as to utilize the REST/SOAP Web-services.

the following error occurs.

ERROR
-----------------------
"X_RETURN_STATUS" : "U",
"X_MESSAGES" : {
"X_MESSAGES_ITEM" : {
"MESSAGE_TEXT" : "ORA-20001: SQL_PLSQL_ERROR: N, ROUTINE, MO_GLOBAL.VALIDATE_ORGID_PUB_API, N, ERRNO, -20001, N, REASON, ORA-20001: in Package OE_Order_PUB Procedure Process_Order"
}
},

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Followed Doc ID 556540.1 to have the Integrated SOA gateway setup.
2. Tested a few REST Services (e.g. Format Phone REST API and TESTUSERNAME REST API). Both of them worked fine.
3. Started testing the SALESORDER SERVICE : OE_INBOUND_INT.
unable to proceed on this as it gives the error

Cause

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