Business Process Not Automatically Being Populated When Creating A Service Request In Email Center

(Doc ID 2324481.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Email Center - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

 Why is the Business Process drop-down not getting defaulted in the Create Service Request page in Email Center?

Solution

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