After applying Patch 24952579:R12.HXT.B SELF SERVICE TIME ENTRY HELP ERRORS US/HXC/@HXC_TCACTIVITIESPG NOT FOUND the Timecard Status Dashboard Page Error: “404 Not Found” “Help target US/HXT/@potltsd could not be found.”

(Doc ID 2324947.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Test/Production: 12.1.3 version (R12.HXT.B.7), Seeded Timecard Layouts

After applying Patch 24952579:R12.HXT.B SELF SERVICE TIME ENTRY HELP ERRORS
US/HXC/@HXC_TCACTIVITIESPG NOT FOUND receiving following error in Tinecard Status Dashboard Page:

 

Error

--------------------------------------------------

 “404 Not Found” “Help target US/HXT/@potltsd could not be found.”

 

 STEPS
-----------------------

1. Applied Patch 24952579:R12.HXT.B SELF SERVICE TIME ENTRY HELP ERRORS
US/HXC/@HXC_TCACTIVITIESPG NOT FOUND.

2. Receive the following error in Timecard Status Dashboard Page:

“404 Not Found” “Help target US/HXT/@potltsd could not be found.”


Cause

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