The Tax Amount Is Not Calculated Correctly If the Incompleted CM Exist.

(Doc ID 2325125.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Tax amount became 0 after completing CM, if other incomplete CM exists.

The tax amount become 0 after doing the following steps.

1. Open the transaction workbench and create a invoice.

   Line 1,000 Tax 8%
   Tax     80

2. Open the Credit transaction form.
3. Create a credit memo using the credit balance button, but the CM is not completed.

       Credit memo          Credited Transaction
              %   Amount    Original Balance Due
  Line 100.0000   <1,000>      1,000           0
   Tax 100.0000      <80>         80           0
 ----- --------    ------   -------- -----------
 Total 100.0000 % <1,080>      1,080           0

4.Create other CM by the Credit Balance button.

       Credit memo          Credited Transaction
              %   Amount    Original Balance Due
  Line 100.0000   <1,000>      1,000           0
   Tax 100.0000      <80>         80           0
 ----- --------    ------   -------- -----------
 Total 100.0000 % <1,080>      1,080           0

5. Save it and complete it.

       Credit memo          Credited Transaction
              %   Amount    Original Balance Due
  Line 100.0000   <1,000>      1,000           0
   Tax   0.0000        0          80          80
 ----- --------   ------    -------- -----------
 Total  92.5926 % <1,000>      1,080          80

Tax amount should be -80.

 

Cause

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