"Ship To" Information Is Blank When AutoInvoice Imports Multiple "Ship To" Information

(Doc ID 2325201.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When AutoInvoice imports multiple Ship To Information, the created invoice does not have Ship To information.
Example Case:

  1. Create Interface Data.
    1st line:
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_BILL_ADDRESS_ID : 17720
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_SHIP_ADDRESS_ID : 17720

    2nd line:
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_BILL_ADDRESS_ID : 17720
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_SHIP_ADDRESS_ID : 17740

    ORIG_SYSTEM_SHIP_ADDRESS_ID are different.

  2. Run AutoInvoice.

  3. The created Invoice#1412 is created by above interface data.
    However this Invoice does not have Ship To information.

Cause

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