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"Ship To" Information Is Blank When AutoInvoice Imports Multiple "Ship To" Information (Doc ID 2325201.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When AutoInvoice imports multiple Ship To Information (RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_SHIP_CUSTOMER_ID, ORIG_SYSTEM_SHIP_ADDRESS_ID and ORIG_SYSTEM_SHIP_CONTACT_ID), the created invoice does not have Ship To information.
This NOTE shows the example case. (ORIG_SYSTEM_SHIP_ADDRESS_ID).
This behavior also occurs at ORIG_SYSTEM_SHIP_ADDRESS_ID and ORIG_SYSTEM_SHIP_CONTACT_ID case.

Example Case:

  1. Create Interface Data.
    1st line:
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_BILL_ADDRESS_ID : 17720
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_SHIP_ADDRESS_ID : 17720

    2nd line:
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_BILL_ADDRESS_ID : 17720
    RA_INTERFACE_LINES_ALL.ORIG_SYSTEM_SHIP_ADDRESS_ID : 17740

    ORIG_SYSTEM_SHIP_ADDRESS_ID are different.

  2. Run AutoInvoice.

  3. The created Invoice#1412 is created by above interface data.
    However this Invoice does not have Ship To information.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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