Product Instance Owner Change Details In IB Is Not Working

(Doc ID 2325377.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When tried to update the product instance owner from partyA to partyB in instance's owner update page, after partyB is entered, cannot find valid address under current location section.

Changes

 In the install parameter, you uncheck 'All Party' so the instance can only be transferred to the related party/parties

Cause

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