Federal W-2c File Has Header Record With No Employee RCW Change Record

(Doc ID 2325482.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle HRMS (US) - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, US Payroll Year End

ACTUAL BEHAVIOR
---------------
Correcting employee's names and creating a W-2C PDF. Understand these name changes will not be reported to the SSA on the W-2C Magnetic Media but the W-2C Magnetic Media is creating the GRE Header record with no matching RCW employee record

EXPECTED BEHAVIOR
-----------------------
No GRE Header record should be created when there is no corresponding employee data to be reported. This is causing the file to fail through Accuwage

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have processed the W-2 Federal Magnetic Media
2. Make some name changes to the employee's, like Suffix
3. A W-2C PDF is created
4. Per the Oracle Legislative Analyst, these names changes will not be reported on the W-2C Magnetic Media  <BUG 26223274> - YE17P1:121: FEDERAL W-2C MAG MEDIA NOT REPORTING NONMONEY CHG
5. The GRE Header records are being created with no RCW record, employee changes
6. This cause the W-2C Magnetic Media to fail in Accuwage
7. No GRE Header record should be created when the employee changes in that GRE are only name changes


Cause

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