R12.2 IrcEmpVisitor.jsp Giving Logon Error "You Have Encountered An Unexpected Error" java.lang.NullPointerException

(Doc ID 2325730.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle iRecruitment - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 R12.HR_PF.C.Delta.8 version, Candidate Self Service

When attempting to login in iRecruitment as internal employee candidate,
the following error occurs.

ERROR
You have encountered an unexpected error. Please contact your System Administrator for assistance
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
....
## Detail 0 ## java.lang.NullPointerException at oracle.apps.irc.candidateSelfService.server.VisitorAMImpl.getAssessmentStatus(VisitorAMImpl.java:2610)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)

...

 

STEPS
The issue can be reproduced at will with the following steps:
1. access URL: https://hostname:port/OA_HTML/IrcEmpVisitor.jsp
2.Enter username/password and click on “Login”
3. Getting above error message.

NOTE: same issue was reported when attempting to apply for a job from the same page .

Changes

 no changes

Cause

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