Notification Approval With Response Note Generates java.sql.SQLException Error ORA-20002: 3205: "xxxx" Is Not A Valid Role Or User Name

(Doc ID 2325999.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Administration 

When attempting to approve a notification which Response Note is entered, the following error occurs. 'XXXX' is Response Note approver entered.

ORA-20002: 3205: 'XXXX' is not a valid role or user name
at "APPS.WF_NOTIFICATION", line 1251
ORA-06512: at line 1'

 
The issue can be reproduced at will with the following steps:
1) Navigate to Worklist
2) Ensure there are plenty of notifications in the worklist to approve
2) Open notification, in the response section enter a note and click approve

The issue occurs only when there are many notifications to approve. The issue will not happen when approver approves the first notification, it usually happen when approver approves the subsequent notifications. The workaround is to close a current browser and to open a new browser.

Cause

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