Return Type List Of Values Is Not Showing Any Return Type

(Doc ID 2326728.1)

Last updated on NOVEMBER 09, 2017

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.


On : 12.2.6 version, Returns Portal

In Returns Portal, when try to enter a new return, the Return Type LOV is not showing any values for selection.

The Return Type LOV should display the available return types

The issue can be reproduced at will with the following steps:
1. In Depot Repair > Setup > Returns Portal > Return Types > define a return type
2. Go to Depot Repair > Returns Portal > Click on Enter Returns
3. In the Enter Returns page the Return Type LOV has no values for selection


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