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The Commit Task Menu Option Is Disabled After Scheduling A Task In The Dispatch Center Form (Doc ID 2327123.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 Dispatch center form


ACTUAL BEHAVIOR
---------------
The commit task option from the dispatch center form is greyed out after scheduling a task.

EXPECTED BEHAVIOR
-----------------------
The commit task option should be enabled for tasks that are scheduled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open dispatch center form
2. Query a task that is scheduled
3. Right click on the task.  The commit task option is greyed out and cannot be selected.

 

Cause

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