The Repair Actual Line DFF Segments Cannot Be Cleared

(Doc ID 2327217.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3   Repair Order Management

ACTUAL BEHAVIOR
---------------
When clearing data from a DFF segment in the repair actual lines screen the data is cleared but it is re-populated after saving.

EXPECTED BEHAVIOR
-----------------------
Expect that if data is cleared from the DFF and the form is saved that the data will be removed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Repair Order form and navigate to the repair actuals tab.
2. Select 'line details' button
3. Enter data into the DFF
4. Save
5. Clear the DFF data and save
6. Close the form and re-open, the DFF data appears again.

Cause

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