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Added Task Status In Transitions Is Not Showing In Assignment Status Drop Down In Debrief HTML Page (Doc ID 2327223.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Field Service Administrator Portal

After adding a task status in Transition, it is not showing in Assignment Status Drop down menu sometimes.

Expect the Assignment Status drop down menu to display Task status properly

The issue can be reproduced at will with the following steps:
1. Add a task status in Transition Rule
2. Go to FSAP, query a task and click Debrief
3. Check the Assignment status drop down menu


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