Item Name Missing in iProcurement Shopping Search Results
(Doc ID 2327791.1)
Last updated on OCTOBER 10, 2022
Applies to:
Oracle iProcurement - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Catalog Shopping
ACTUAL BEHAVIOR
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The Internal Item Number is null when doing a search for items. This happens even if searching using the internal item name.
EXPECTED BEHAVIOR
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Shopping results should show the item internal name
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to iProcurement
2. Search on an item
3. Open item details
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unsure they are selecting the correct item
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |