Item Name Missing in iProcurement Shopping Search Results

(Doc ID 2327791.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog Shopping

ACTUAL BEHAVIOR
---------------
The Internal Item Number is null when doing a search for items. This happens even if searching using the internal item name.

EXPECTED BEHAVIOR
-----------------------
Shopping results should show the item internal name 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iProcurement
2. Search on an item
3. Open item details


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unsure they are selecting the correct item 

Changes

 

Cause

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