R12 E-Business Suite Technology Stack Forms Users Report Java Web Start (JWS) Fails To Start With No Error, And Then The Applications Window Closes With No Message

(Doc ID 2328071.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications Technology Stack, Forms for Applications Technology issues

 

 




When trying to launch forms using Java Web Start (JWS), the E-Business Suite Form does not open and the application window closes.

On Launching forms using Java Web Start, the form should open without any issue.

The issue can be reproduced at will with the following steps:
1. Login to EBS as any user having responsibility to launch forms
2. Try to launch form
3. The application window closes as mentioned above

The issue has the following business impact:
Due to this issue, users cannot open forms to complete business transactions.

Cause

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