My Oracle Support Banner

FAH Accounting Program fails with ORA-01502: index 'XLA_AE_HEADERS_U1' or partition of such index (Doc ID 2328170.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Financials Accounting Hub - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Create Accounting

When attempting to run Create Accounting, Accounting Program fails with

ERROR
-----------------------
An internal error has occurred in the program xla_accounting_pkg.delete_request_je. ORA-01502: index 'XLA_AE_HEADERS_U1' or partition of such index is in unusable state.
An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_accounting_pkg.delete_request_je. ORA-01502: index 'XLA_AE_HEADERS_U1' or partition of such index


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Accounting
2. Review results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the Create Accounting Program

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.