Compare Item Function Give Unexpected Error

(Doc ID 2328181.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On iProcurement 12.2.4 when attempting to compare items in the shopping cart, the following error occurs;


oracle.apps.fnd.framework.OAException: java.util.NoSuchElementException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:647)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
...
## Detail 0 ##
java.util.NoSuchElementException
at java.util.StringTokenizer.nextToken(StringTokenizer.java:349)
at oracle.apps.icx.icatalog.shopping.webui.ShoppingClientHelper.getContentTypeFromItemKey(ShoppingClientHelper.java:902)
at oracle.apps.icx.icatalog.shopping.webui.ItemCompareCO.processRequest(ItemCompareCO.java:82)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:631)


The issue can be reproduced at will with the following steps:
1. Go to iProcurement store and find some items.
2. Add the items to compare
3. Click Compare and the error occurs


Due to this issue, users cannot compare items

Cause

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