After Refresh The Resources Are Not Displaying Properly In Gantt Chart

(Doc ID 2328372.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Dispatch Center

ACTUAL BEHAVIOR
---------------
After refresh The Resources are not displaying properly in Gantt Chart

EXPECTED BEHAVIOR
-----------------------
Expect the resources to display properly in Gantt Chart.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Dispatch Center and go to Gantt Chart
2. Change the date to a previous date or a future date, click 'Refresh'
3. The resources are NOT displaying



Cause

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