Quarterly Tax Return Worksheet (Form 941 - PDF) Errors Out

(Doc ID 2328379.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle HRMS (US) - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.
payus941report.pkb

Symptoms

On : 12.1 HRMS RUP10 version, US Payroll Reports - General

When attempting to submit the Quarterly Tax Return Worksheet (Form 941 - PDF) the following error occurs.

ERROR
-----------------------
**Starts**10-OCT-2017 11:58:38
**SQL error and free**10-OCT-2017 12:57:36
ORACLE error 20001 in FDPSTP

Cause: FDPSTP failed due to ORA-20001:
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.PAY_US_941_REPORT", line 1703
ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the Quarterly Tax Return Worksheet (Form 941 - PDF)

2. Parameters

Government Reporting Entity
Tax Year
Quarter Date


3. observe the error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the Quarterly Tax Return Worksheet (Form 941 - PDF)

Cause

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