Change Request Creation Performance Issue (On Submit Button & Workflow Tab)

(Doc ID 2328470.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Product Hub - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
The target time to create Change request is less than 1 minute. But currently it is taking about 4 mins.
There is performance issue in create change request workflow tab.

Expected Behavior
Workflow tab will load quickly.

Steps to Reproduce

  1. (N)PLM -> Create Change Request
  2. Choose Change Request Type  
  3. Enter the Assignees:
  4. Navigate to ECO Details Tab:
  5. Enter the mandatory columns and clicking on the Submit Button
    ==>The request takes 2 min to get submitted

Cause

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