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Change Request Creation Performance Issue (On Submit Button & Workflow Tab) (Doc ID 2328470.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Product Hub - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

NOTE:
In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Actual Behavior
The target time to create Change request is less than 1 minute. But currently it is taking about 4 mins.
There is performance issue in create change request workflow tab.

Expected Behavior
Workflow tab will load quickly.

Steps to Reproduce

  1. (N)PLM -> Create Change Request
  2. Choose Change Request Type  
  3. Enter the Assignees:
  4. Navigate to ECO Details Tab:
  5. Enter the mandatory columns and clicking on the Submit Button
    ==>The request takes 2 min to get submitted

Cause

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In this Document
Symptoms
Cause
Solution
References


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