12.2 E-Businesse Suite Applications Framework Browser Session For Timecards, Purchase Orders, etc Fail At Submission With 'Error: Cannot display the page. You cannot complete this task because you accessed the page using browser's navigation buttons'

(Doc ID 2328524.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Oracle Applications Framework - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Framework, OA Framework related issues

 

 



Users report the following intermittent error when attempting to submit data from an applications browser page session:

"Error: Cannot display the page. You cannot complete this task because you accessed the page using browser's navigation buttons"

The browser page data being submitted can include time cards, purchase order information, attachments, iRecruitment candidate info, timesheet entry,  etc.

After the page information is entered the submission fails with the above error.

In some cases the submissions are successful, however the intermittent failures usually occur during longer browser sessions for data entry.

 

The issue can be reproduced at will with the following steps:
1. Create a timecard or other web browser based session item
2. Select multiple lines to enter the hours
3. Continue
4. Confirm after submission the above error is received.

Cause

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