Unable To Charge Time To Work Orders Assigned To Department Through Mobile Maintenance

(Doc ID 2328742.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3.4 and later
Information in this document applies to any platform.

Goal

Trying to get clarification on whether it is possible to charge time to operations assigned to departments/resources - not specific employees through Oracle Mobile Maintenance

In Oracle Mobile Maintenance, we are able to see and transact on Work Order Operations assigned to specific employees. We are also able to see other operations assigned to a specific department. We are unable to charge time to an Operation assigned to a department (without employee assignment).

Question, is this intended functionality? Are operations required to be assigned to a specific employee in order to charge time?
 

Solution

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