"Cannot update the ORDER_MOVEMENT record. SHIPMENT_GID must reference a valid SHIPMENT record" Exception when ORDER RELEASE - MOD - EDIT SHIPMENT Agent Action is Executed (Doc ID 2329369.1)

Last updated on MAY 06, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The 'ORDER RELEASE - MOD - EDIT SHIPMENT' agent action, which is triggered when sending a Release XML inbound to OTM with an order release change, is failing with the following error:

ERROR
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STEPS
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The issue can be reproduced with the following steps:

1. Send an inbound release XML to OTM with a modification that will trigger an agent with the ORDER RELEASE - MOD - EDIT SHIPMENT agent action (i.e. order date change)
2. The respective agent with ORDER RELEASE - MOD - EDIT SHIPMENT agent action is triggered.
3. The exception above is seen.

Cause

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