Workflow Mailer Stops Frequently and Log Shows Message Submission Rate for this Client has Exceeded the Configured Limit

(Doc ID 2329890.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Workflow Mailer stops frequently and the Log file shows Error:

ERROR:[SVC-GSM-WFMLRSVC-27512669-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]: Exception occurred while sending message -> com.sun.mail.smtp.SMTPSendFailedException: 421 4.4.2 Message submission rate for this client has exceeded the configured limit [xxx.outlook.com]

Changes

 NA

Cause

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