Work Orders for Transferred Asset Numbers are Not Found in the Form Search

(Doc ID 2330130.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

 
When searching for work requests or work orders for transferred asset numbers, no results are shown in the forms.
Some results results are shown in the self service pages

Expected Behavior


Expect to see the work requests and work orders for transferred assets

Steps


The issue can be reproduced at will with the following steps:
1. search for work requests, results found
2. search for work orders in self service, results found
3. search for work orders in forms, results not found

Cause

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