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Getting Error in Payments Processing in Collections Form : Party context attribute is missing (Doc ID 2330151.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Collections Agent UI

When attempting to do payment processing form for a particular customer, the following error occurs.

 Party context attribute is missing, or does not have referential integrity with its source table

The issue can be reproduced at will with the following steps:
1. Collections form --> Open a Transaction
2. Click on Payments
3. Goto Credit Card tab, select all fields and Error pops up

It happens only for a Transactions of a particular customer /customer site.


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