Getting Error in Payments Processing in Collections Form : Party context attribute is missing

(Doc ID 2330151.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections Agent UI

When attempting to do payment processing form for a particular customer, the following error occurs.

ERROR
-----------------------
 Party context attribute is missing, or does not have referential integrity with its source table


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Collections form --> Open a Transaction
2. Click on Payments
3. Goto Credit Card tab, select all fields and Error pops up


It happens only for a Transactions of a particular customer /customer site.

Cause

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