WIP Negative Issue WIP Return Does Not Create/Update Correct Instance for Change Job

(Doc ID 2330317.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue1

WIP Negative Issue transaction does not create an item instance for the actual received item/serial number
Installed Base updates a different item instance when transaction is processed

Issue2

Installed Base updates a different item instance when transaction is WIP component return for a job that is change part, serial number or both

Issue3

WIP component return for a normal job has error in Installed Base interface.  

Error Message:

  The inventory item_id missing for the combination (Inventory_item_id :( ), Inv_organization_id : (&organization_id))



Cause

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