Error "The index cannot be created as the table has duplicate keys" While Applying Patch 25880343:R12.JAI.B

(Doc ID 2330617.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Order Management

When attempting to apply <Patch 25880343:R12.JAI.B>
the following error occurs.

ERROR
-----------------------
The index cannot be created as the table has duplicate keys.


Use the following SQL statement to identify the duplicate keys:

SELECT BOE_DOC_ID, count(*)
FROM JA.JAI_BOE_DOCUMENTS
GROUP BY BOE_DOC_ID
HAVING count(*)>1

AD Worker error:
Unable to compare or correct tables or indexes or keys
because of the error above


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply <Patch 25880343:R12.JAI.B>

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the Patching

Cause

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