Install Base Record Erroring Out For IR/ISO

(Doc ID 2330630.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR

ISO transfer does not handle from non-lot control to lot control for serialized item


STEPS

The issue can be reproduced at will with the following steps:
Process when brokering a sub-assembly from one Org to the other Org for Repair
An SR/RO are created and the item is received into inventory against an SO Return Line, a WIP Job is created and the end item is automatically issued – standard repair for a repair and return
As the item is being sent to the OE for Repair the item is WIP Negative Issued from the WIP Job to ISO_OUT
An ISO is then created to ship the item from Repairs to OE, the ISO is picked and shipped to the OE

 

Changes

 

Cause

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