Unable To Import EAM Work Order Through EAM_PROCESS_WO_PUB.PROCESS_WO

(Doc ID 2330683.1)

Last updated on DECEMBER 10, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, INTF

When attempting to import Work orders using API EAM_PROCESS_WO_PUB.PROCESS_WO ,
the following error occurs.

ERROR
-----------------------
Error Occurred in WO Creation : ORA-0000: normal, successful completion : 0"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use API EAM_Process_WO_PUB.Process_WO
2. Process completes with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create work orders using API .

Cause

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