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OKC_CONTRACTS_UNEXP_ERROR When Changing Owner of an Instance Having an Expired Contract (Doc ID 2330984.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to change the owner of the Item Instance with an attached Service Contract that has Expired, the following error occurs.

ERROR
-----------------------
OKC_CONTRACTS_UNEXP_ERROR (SQLcode=100) (SQLerrm=ORA-01403: no data found)

Cause

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In this Document
Symptoms
Cause
Solution
References


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