My Oracle Support Banner

OKC_CONTRACTS_UNEXP_ERROR When Changing Owner of an Instance Having an Expired Contract (Doc ID 2330984.1)

Last updated on AUGUST 21, 2018

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After applying patch 20952258, when attempting to change the owner of the item instance attached to a contract that has expired, the following error occurs.

ERROR
-----------------------
OKC_CONTRACTS_UNEXP_ERROR (SQLcode=100) (SQLerrm=ORA-01403: no data found)

Changes

 Applied patch 20952258:R12.AR.B "RESOLVED AUTOINVOICE FAILS WITH PLEASE DEFINE ALL PERIODS WHEN MULTIPLE RULES ATTACHED".

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.