Claims Error - Duplicate Customer Accounts Exist For Bill To Sites. (CUST_ACCOUNT_ID=60961)
(Doc ID 2331267.1)
Last updated on NOVEMBER 22, 2017
Applies to:
Oracle Trade Management - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Indirect Sales Management Other
ERROR
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Msg from Claim API while invoking claim for batch Duplicate customer accounts exist for bill to sites. (CUST_ACCOUNT_ID=60961)
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit a Supplier Ship and Debit batches
2. It is stuck in pending claims Status
3. error message
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |