R12.1:JL:AP: Unable To Print Colombia Withholding Certificates For A Few Suppliers.

(Doc ID 2331321.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Colombian Payables

Unable to print Colombia Withholding Certificates for a few suppliers.

Expect to be able to print the certificates

The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Colombia localization
2. Path: Other -> Requests -> Run
3. Run the Colombia Withholding Certificates (JLCOPCWT)

Unable to print Colombia Withholding Certificates for a few suppliers.
Transactions with withhold tax is created for 2 different suppliers 840 SAS & 2 M SAS.
While the user is able to get the expected output for supplier 840 SAS, the output for 2 M SAS shows no data.
The issue is supplier specific.

Certificate is printing for supplier with City address BOGOTA, but for supplier with City address CALI the certificate is showing no data.

4. Log/Out

Log

JLCOPCWT module: Colombian Payables Withholding Certificate

Arguments
------------
P_REPORTING_LEVEL='3000'
P_REPORTING_CONTEXT='621'
P_DATE_FROM='2017/11/01 00:00:00'
P_DATE_TO='2017/11/20 00:00:00'
P_SUPPLIER_ID='869109'

APPLLCSP Environment Variable set to :

Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.AL32UTF8

'.,'

Enter Password:
MSG-00001: After retrieving LOCATION_ID:

Output
*** No Data Exists for this Report ***
  *** End of Report ***


The issue has the following business impact:
Due to this issue, users cannot print the certificates

Cause

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