Post RUP10 Timecard Status Dashboard Returns No Data

(Doc ID 2331496.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Oracle Time and Labor - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 HRMS RUP10 version, Timecard Status Dashboards

ACTUAL BEHAVIOR
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Post upgrade to RUP10, Timecard Status Dashboard is not retrieving data. Even the stats with zero are not displayed. The same is working fine in RUP9. The RUP10 instance does not have any personalizations/ customizations done on the page.

EXPECTED BEHAVIOR
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Timecard Status Dashboard should return data based on the search parameters. If no Timecards exist, the dashboard should still display a line with zero values.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to MSS > Timecard Status Dashboard
2. Enter required search parameters (Start Date, End Date, Supervisor in Hierarchy, & Reporting Employee) and click on Find
3. No data is returned


Cause

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