Unable To Create Returns Using Depot Repair Returns Page With Error: 'Required parameter P_REPLN_REC.CURRENCY_CODE was not passed. '

(Doc ID 2332027.1)

Last updated on NOVEMBER 24, 2017

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Repair Return

When attempting to create Returns using Depot Repair Returns Page
the following error occurs.

ERROR
-----------------------
 There was an error during creation of the return order. Error: API Programming Error (Create_Repair_Order): Required parameter P_REPLN_REC.CURRENCY_CODE was not passed. Action: Please contact us with the above error message and the item/serial number you are trying to return. Phone: Email:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Depot Repair Super User Responsibility-->Click on Returns-->Enter Customer Information and Item Information-->Click on Next Button-->Click on Submit Button


Cause

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