OEXOEORD: Sale Order Form: Find Customer Window Does Not List All Sites When Find Includes the Contact Criteria
Last updated on NOVEMBER 25, 2017
Applies to:Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.
On : 12.2.5 version
When entering the Contact details (First Name/Last Name) on the Find Customer
window , find all the expected sites are not listed.
There is a site for which a contact is assigned but this is not listed in the
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigate to Sales Order Form > Tools > Find Customer
3. Input Customer name, Postal Code of the Site and Contact Last name as '%'
4. Leave other Parameters as defaulted.
5. Click Find and find all the sites are not list to which contact is linked
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