Lot Field Is Missing When Doing Material Return Debrief

(Doc ID 2332327.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Debrief / Field Service Report in Production and Clone of Production Environments



When attempting to complete the material return debrief;
Get the following error


ERROR
-----------------------
The transaction failed because there was an error. Lot records. For this transaction row either the lot records are missing or the lot quantity does not match the transaction quantity.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Debrief
2. Try to add a return line for item
3. Process debrief



Cause

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