Lockbox Process creates Receipts with Document Number either -1 or 0

(Doc ID 2332431.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle Receivables - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On : 12.1.3 version, Receipts Related

Lock Box Receipts generated with Document Number(AR_CASH_RECEIPTS_ALL.DOC_SEQUENCE_VALUE) value either -1 or 0.

But when receipt generated manually, then valid document number has been assigned.

This issue observed in most of the cases when sequence value is more than 10 characters.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Responsibility: Receivables Manager
2. Navigation: View > Request >Submit New Request
3. Run the "Processes Lockbox"



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms