Error APP-CSR-254000 java.util.NoSuchElementException at java.util.Vector.firstElement When Scheduling A Task

(Doc ID 2333227.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6

While trying to schedule a task using scheduler/schedule advice window, The following error occurs.

Error:
=========
APP-CSR-254000: An unexpected internal error has occurred
Exception:
java.util.NoSuchElementException at java.util.Vector.firstElement(Vector.java)
at oracle.apps.csr.ib.server.LoadBalance.fillArraysAllDay2(LoadBalance.java: 925)
at oracle.apps.csr.ib.server.LoadBalance.fillLoadBalancer(LoadBalance.java: 154)
at oracle.apps.csr.ib.server.SchedulerCore.calculatePlanOptions(SchedulerCore.java:296)
...


STEPS
=========
1. R) Field Service Manager -
2. Create Service Request
3. Create a Task
4. Try to schedule the Task using the Advanced Scheduler
5. The above error is displayed.

Cause

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