GST:Unable to Delete the Sales Order Line in ENTERED Status.
(Doc ID 2333256.1)
Last updated on JULY 16, 2020
Applies to:
Oracle Financials for India - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to delete a sales order line in 'Entered' status, receive the following error message:
ERROR
ORA-20001: APP-20110: Encountered an error in JAI_OM_TAX_DET_PKG.delete_line. Tax determination factor
line was not found.
ORA-06512: at "APPS.APP_EXCEIPTION", line 72
ORA-06512: at "APPS.JAP_OE_OLA_ARIUD_TRG", line 871
ORA-04088: error during execution of trigger "APPS.JAI_OE_OLA_ARIUD_TRG' in Package oe_line_util Procedure Delete_Row
line was not found.
ORA-06512: at "APPS.APP_EXCEIPTION", line 72
ORA-06512: at "APPS.JAP_OE_OLA_ARIUD_TRG", line 871
ORA-04088: error during execution of trigger "APPS.JAI_OE_OLA_ARIUD_TRG' in Package oe_line_util Procedure Delete_Row
STEPS
1. Order Management Responsibility -> Query sales order -> Lines tab
2. Attempt to Change or Cancel -> error is displayed
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |