GST:Unable to Delete the Sales Order Line in ENTERED Status.

(Doc ID 2333256.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a sales order line in 'Entered' status, receive the following error message:




ERROR

ORA-20001: APP-20110: Encountered an error in JAI_OM_TAX_DET_PKG.delete_line. Tax determination factor
line was not found.
ORA-06512: at "APPS.APP_EXCEIPTION", line 72
ORA-06512: at "APPS.JAP_OE_OLA_ARIUD_TRG", line 871
ORA-04088: error during execution of trigger "APPS.JAI_OE_OLA_ARIUD_TRG' in Package oe_line_util Procedure Delete_Row






STEPS

1. Order Management Responsibility -> Query sales order -> Lines tab
2. Attempt to Change or Cancel -> error is displayed



Changes

 

Cause

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