Cash Receipt Application Cannot Be Saved (Second Case) Part 3

(Doc ID 2333394.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

 On : 12.2.6 version, Receipts Related, Receipts Workbench

When attempting to apply a receipt to an invoice, the following error occurs.

ERROR
-----------------------
AR_APP_ZERO_BASIS

fnd debug log:
Reconciliation gross amount
From the detail gt the amount l_sum :-110
application record the amount_applied :117.7
application record the amount_earned :0
application record the amount_unearned:0
Gross transaction amount do not reconcile
AR_APP_ZERO_BASIS
OTHERS IN Trx_level_direct_cash_apply :ORA-20001: AR_APP_ZERO_BASIS
EXCEPTION: ARP_ALLOCATION_PKG.Allocate_Tax:ORA-20001: AR_APP_ZERO_BASIS
EXCEPTION: ARP_RECEIPTS_MAIN.Create_Ae_Lines_RA
EXCEPTION: ARP_RECEIPTS_MAIN.Create_Ae_Lines_Common
EXCEPTION: ARP_RECEIPTS_MAIN.Derive_Accounting_Entry
EXCEPTION: ARP_RECEIPTS_MAIN.Execute
EXCEPTION: ARP_ACCT_MAIN.Create_Acct_Entry
AR_APP_ZERO_BASIS
EXCEPTION: Overloaded ARP_ACCT_MAIN.Create_Acct_Entry
EXCEPTION: arp_process_application.receipt_application

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Receipts-Receipts
query a Receipt and try to apply to an Invoice

 

Cause

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