Performance Issues With "HR_MOBILE_PERSON_FULL_SYNCH: HR Mobile Utils Person Data Full Synch"

(Doc ID 2333612.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Human Resources - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Performance

ACTUAL BEHAVIOR
---------------
Performance issue with "HR Mobile Utils Person Data Full Synch" program
The "HR Mobile Utils Person Data Full Synch" program is taking a long time to complete in the Production environment.
The Average time taken for the program is around 6


EXPECTED BEHAVIOR
-----------------------
Expect better performance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Run concurrent program "HR Mobile Utils Person Data Full Synch"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users not be able to successfully implement 4 mobile Apps (Procurement for EBS, iProcurement for EBS, Approvals for EBS and Inventory for EBS)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms