Urgency Screen Pops Up When Opening The Dispatch Center Form

(Doc ID 2333844.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 Dispatch Center

ACTUAL BEHAVIOR
---------------
When opening the Dispatch center form the Urgency window also opens.

EXPECTED BEHAVIOR
-----------------------
Expect that the urgency window will not open.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the dispatch center form
2. Urgency window is launched


Changes

 

Cause

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