Error: "Party Name - Select a Valid Value" When Attempting to Create a System

(Doc ID 2333890.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to create Install Base System Instances,
the following error occurs in the 'Create System' page

ERROR
-----------------------
Select a valid value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Oracle Installed Base User
2. Systems => Create System (Button)
3. Enter Mandatory fields like operating unit, system Name, System type.
4. Enter Account Number, Party Name automatically defaults based on the account number selected
5. Enter other fields as required like Installation Details, Billing Details, Shipping Details ect
6. Click on Apply button ( To save the information and create a system)
7.We get an error stating "Error -Party name -Select a valid value"

 

 

Changes

 

Cause

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