Negotiation Approval: Reminder Notification Being Delivered To The Removed Approvers

(Doc ID 2333984.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Timeout reminder notifications are delivered to removed approvers

EXPECTED BEHAVIOR
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Once the Negotiation is approved and Published, no more notifications from approval workflow should be delivered

STEPS
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The issue can be reproduced at will with the following steps:
1. Create RFQ with approvers say A,B &C
2. Submit for approval after C approval using 'Remove approvers' remove A & B
3. Add new approves called D & E (now approvers are only C, D & E)
4. Approve from C, D & E. RFQ fully approved and published
5. After timeout still A & B receiving reminder notifications and workflow is active.


Changes

 

Cause

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