Transaction Request Approved Through Email Still Showing Notification in the Oracle Worklist

(Doc ID 2334084.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

In SSHR, We are receiving notifications in Application and though email also with Approve and Reject links option.

Now the problem is, when we approve or reject any request from email links, it works fine but these notification are still showing in oracle notification list as open. which creates confusion because already action has been taken.

Our management requirement is, after approval of any request should vanish from notification list from application.
 

Solution

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