Sales Order Has Been Changed to CLOSED Status Without Shipping Information Even When Item is Shippable

(Doc ID 2334117.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Order Line has been closed without shipping information even when item is shippable.

Expected Behavior
Order Line should have shipping information, pick release and ship confirm information.

Steps to Reproduce
Unable to reproduce at will

Changes

 

Cause

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