Shipments Are Updating Install Date In IB

(Doc ID 2334493.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The fix provided in bug 23346096 is
not working. The same issue is occurring.

Issue:
======
When do following flow
1. Ship an instance to customer
2. Return for repair
3. Reship the instance to customer

Instance's installation_date is updated to second shipment date.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms